Spare parts manager - bus and commercial vehicles sector
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The Spare Parts Manager oversees and optimizes all spare parts operations to ensure efficient inventory management and meet sales targets. They monitor key KPIs, drive continuous improvement, and enhance customer satisfaction. The role also supports digital transformation efforts, including the upcoming SAP implementation.
Reaching and exceeding quarterly and annual sales targets for spare parts
Driving continuous improvement across key KPIs, including:
Proactively managing inventory to prevent overstock and aging stock issues
Boosting customer satisfaction through high parts availability and fast issue resolution
Leading and empowering the spare parts team with coaching, training, and regular performance reviews
Implementing data-driven corrective actions to address KPI deviations on a quarterly basis